Ready Mixed Concrete PNG Case Study
Effective support ensures smooth installation and running of attendance management system.
Project: Ready Mixed Concrete PNG - Time and Attendance Management Solution
Scope of works: Supply and install the hand punch Automated Employee Attendance System.
PNG Ready Mixed Concrete Ltd is located in Port Moresby, Papua New Guinea. The company works within the construction industry.
Time & Access Systems PNG were engaged by Ready Mixed Concrete PNG to supply and install a Time and Attendance Management Solution within the company. Management at Ready Mixed Concrete PNG said they were looking for an employee management system as they had staff cheating with the use of the manual time cards. This was costing the company time and money and they needed an effective solution to what had the potential to become a bigger problem.
Benjamin Wanzing from Ready Mixed Concrete explained, “We had the Time and Access PNG team come in and have a look at our setup. They were very thorough in their research and offered a very practical and logical system that would suit our business. After a week the Time and Access PNG team came in to provide training to all of our staff and management on how to use the product, while their techs were busy installing and setting up the system. This was fantastic service and meant that the turnaround time from installation to launching the system was minimal”.
Naturally with any new equipment and software there are questions along the way. Ready Concrete PNG said they were very impressed with how any problems or potential issues were dealt with. “Time and Access PNG staff came in to the office to trouble shoot and fix any problems if necessary. Otherwise they would log-in remotely to solve the problem if it was something minor that could be effectively fixed off site. It was good to have these different options for support”, Benjamin explained.
Ready Mixed Concrete PNG were asked about how they found working with Time and Access Systems PNG and their response was very clear, “They have friendly staff who know their job and know exactly what they are doing”.
When talking about the Time and Attendance Management Solution product itself, the team at Ready Mixed Concrete PNG said that overall the product is very user friendly and easy to use. They once again mentioned that just knowing that they have access to qualified technicians as support, who attend to customers whenever necessary, was crucial in the smooth running of their business.
Ready Mixed Concrete PNG said that the data collection from the Time and Access PNG Time and Attendance system has without a doubt solved their manual time card issue. They said they would definitely use and recommend Time and Access Systems PNG to other industry businesses.